Frequently Asked Questions

Our store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays.

Yes, we offer gift cards in any denomination. They can be purchased in-store or online and are valid for one year from the date of purchase.

Yes, we gladly accept gently used items during our regular business hours. Please ensure items are clean and in good working condition. For large furniture donations, please call ahead to schedule a drop-off time.

We operate on a donation-based model and do not purchase items from individuals. However, we can provide a donation receipt for tax purposes.

Yes, we offer delivery for large items within a 20-mile radius of our store. Delivery fees start at $25 and vary based on distance and item size. Please inquire at checkout for specific delivery rates.

We offer a 7-day return policy for items with original receipt. Items must be in original condition. Some items, such as intimates and certain accessories, are final sale for hygiene reasons.

Each item in our store is clearly labeled with the associated charity. When you make a purchase, your receipt will show which charity benefits from your purchase. You can also ask our staff for more information about our partner charities.

Interested charities can apply through our website or contact our administrative office. We review applications quarterly and select partners based on alignment with our mission and community impact.